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FAQ Category

FAQ

  • Q What’s your Delivery Time?

    A In general, the delivery time is around 30 days on the receipt of advanced payment. Besides, we have much stock of some normal type spare parts. And in some cases, some orders of our clients are very urgent, and then the delivery time will be decreased to around 20 days.
  • Q What is the convenient way to pay?

    A L/C , T/T, Union pay, DP are accepted, and if you have a better idea , please be free sharing with us.
  • Q Can you make trailer parts specially for our market?

    A We have our R&D engineer department; absolutely we can produce according to your design. If its market is considerable, we welcome you to discuss those kinds of new designs with us and we can develop the market together.
  • Q What is the usual package?

    A

    Neutral packing:  Box + carton + pallet/wooden case;

    Plastic bag + Carton + pallet/wooden case;

    Plastic bag + Pallet/Wooden case.

     Different products have different packing. Besides, customized carton is also available.

  • Q What is your quality guarantee time?

    A Our quality warranty period is 12 months after receiving the goods. During the warranty period, we will supply free maintenance and replacement of damaged parts due to quality problem.
  • Q Ordered quantity

    A For the axle, suspension and other parts, the buyer could purchase single part in the container, or could fit all the parts into one container. We have much experience in calculating the packing, optimizing the use of container space.
     
    For the wheel rim, it is better that the buyer could purchase in whole container. You could choose different sizes into one container. 
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